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It is our goal at ZenPrint to provide quality products to our clients.
Because of the custom nature of our printing and product fulfillment processes, we CANNOT accept returns, exchanges, or offer refunds for print on-demand orders once an order has been approved online and placed in our system. It is your sole responsibility as the customer to confirm the accuracy of all data, graphics and content contained in your order prior to approving and submitting your order. We fulfill printing and custom product orders automatically from our website, therefore, no one will review or verify the accuracy or visual correctness of your order prior to it being printed or fulfilled. Your order will print exactly as the information was entered and approved by you. We are not responsible for any incomplete or inaccurate information or for any typos associated with your order.
If you make a mistake on your order, please contact us as soon as possible. We will try to help you in any way that we can.
For items that are damaged upon receipt of delivery please contact us directly at firstname.lastname@example.org.
For exchange or return of an items that are not print on demand, please contact us directly at email@example.com.